Wellbeing data is personal. We built VYVE so that employers get the insight they need to act, while every member keeps full control of their own information.
Trust is what makes people use a wellbeing service. That is why individual data is never shared with employers.
Your dashboard shows grouped engagement and wellbeing trends across your organisation, presented so that no individual can be identified.
You will never see an employee’s activity, check-ins, journal, health data or wellbeing score.
We only need each person’s name and work email to invite them. Everything else is shared by the member, with the member.
The technical and organisational measures that keep member data safe.
Member data is stored in the EU, in Frankfurt, Germany, with trusted providers under written data processing contracts.
Data is encrypted in transit across all VYVE services and encrypted at rest in our database.
Each member can only ever access their own data. Access controls are enforced in the database itself.
Secret keys never appear in the app or website code. They live on the server only.
Automated backups, access logging and audit trails, with access to personal data limited to the people who need it.
Our AI Coach is powered by Anthropic. We send data without names or email addresses, and it is never used to train AI models.
We process personal data in line with the UK GDPR and the Data Protection Act 2018, and treat health data as special category data.
VYVE Health is registered with the Information Commissioner’s Office, registration number 00013608608.
We keep data only as long as we need it, with defined retention periods for every type of data.
We are happy to answer your security and supplier questionnaires and to talk through data processing terms with your team.
Contact our team